FAQ

Q: What is steam cleaning for roof cleaning?
A: Steam cleaning for roof cleaning is a method that uses high-pressure steam to clean and disinfect the roof surface, removing dirt, grime, mold, and other contaminants.

Q: How does steam cleaning for roof cleaning work?
A: Steam cleaning machines use water heated to a high temperature to create steam, which is then directed onto the roof surface to loosen and remove dirt and grime. The steam kills mold and bacteria on the roof surface as well.

Q: Is steam cleaning safe for all types of roofs?
A: Steam cleaning is generally safe for most types of roofs, including asphalt shingles, metal roofs, and tile roofs. However, it is always best to consult with a professional roof cleaning company to determine the best method for your specific roof type.

Q: How often should I have my roof steam cleaned?
A: The frequency of roof steam cleaning depends on factors such as the climate, the amount of shade on the roof, and the presence of trees near the roof. In general, it is recommended to have your roof steam cleaned every 1-3 years to maintain its appearance and prolong its lifespan.

Q: What is pressure washing, and how does it work?
A: Pressure washing involves using high-pressure water to remove dirt, grime, mold, mildew, and other contaminants from surfaces like driveways, pavements, decks, and siding. The powerful water jet effectively cleans surfaces without the need for harsh chemicals.

Q: What surfaces can be pressure washed?
A: Pressure washing is suitable for a variety of surfaces, including concrete driveways, brick patios, wooden decks, vinyl siding, and even outdoor furniture. However, it’s not recommended for delicate surfaces that could be damaged by high pressure.

Q: Is pressure washing safe for my home’s exterior?
A: Yes, pressure washing is generally safe for most exteriors. However, it’s important to use the correct pressure setting and technique to avoid damage. Our trained technicians assess the surface before starting to ensure safe and effective cleaning.

Q: How often should I have my property pressure washed?
A: This depends on factors like weather conditions, the amount of dirt and grime buildup, and the type of surface. Generally, an annual pressure wash is sufficient for most homes, but high-traffic areas might benefit from more frequent cleanings.

Q: Will pressure washing remove oil stains from my driveway?
A: Pressure washing can significantly reduce the appearance of oil stains on driveways. For more stubborn stains, we may use specialized detergents in conjunction with pressure washing for better results.

Q: Can pressure washing remove mold and mildew?
A: Yes, pressure washing effectively removes mold, mildew, and algae from surfaces. For particularly stubborn growth, we may also apply a cleaning solution before pressure washing to ensure thorough removal.

Q: Do I need to prepare my property before pressure washing?
A: We recommend removing any fragile items, such as outdoor furniture, potted plants, and decorations from the area to be cleaned. Our team will handle the rest, including protecting plants and ensuring all windows and doors are securely closed.

Q: How long does pressure washing take?
A: The duration of a pressure washing job depends on the size and condition of the area being cleaned. Most residential jobs take between 1-3 hours. We’ll provide a more accurate estimate during the consultation.

Q: Will pressure washing damage my paint or siding?
A: When done correctly, pressure washing should not damage paint or siding. We use appropriate pressure settings for different surfaces and take care to avoid causing any damage. If your paint or siding is already compromised, we’ll discuss the best approach.

Q: What should I expect after the pressure washing is completed?
A: After pressure washing, surfaces will appear significantly cleaner, with dirt, grime, and stains removed. Some areas may take a few hours to dry fully. You’ll notice an immediate improvement in the appearance of your property.

Q: How often should I have my gutters cleaned?
A: Ideally you should aim to clean your gutters out at least once a year to prevent build up of organic waste and material from causing drips and leaks in your property

Q: What method do you use for cleaning gutters- manual or with special equipment?
A: We utilise a system called SpaceVac which allows us to remove blockages and material from the guttering and downpipes of your property without needing to access the gutters directly. By cleaning from the floor in this way we are not only safer but can clean faster and more cost effectively.

Q: Do you offer any additional services, such as gutter repairs or installations?
A: While we do not offer installation or repair services for gutters, we are able to offer a range of other specialist cleaning services including soft washing, pressure washing, roof cleaning and more. Find out more in the OUR SERVICES section of our website

Q: Are your gutter cleaning services insured?
A: Yes we are covered fully by public liability insurance – details available on request.

Q: How long does a typical gutter cleaning service take to complete?
A: The time it takes to complete a gutter clean will depend on many factors including access at the property, size of the property, height of the property etc. Please be sure to fill in the estimates form to tell us more about your requirements and a member of the team will be happy to assist! 

Q: Will you provide a free estimate before starting the gutter cleaning service?
A: Yes we provide a free quotation on all work before any work commences.

Q: Can you provide references or customer testimonials for your gutter cleaning services?
A: Yes you can find reviews from many satisfied customer on our Google profile as well as Facebook.

Q: How can I schedule an appointment for gutter cleaning services with your company?
A: Please use the estimate. enquiry form located here to reach out to us and we will be happy to provide a quote right away!

Q: What kind of areas can benefit from high-level cleaning?
A: High level dust is a problem that affects all buildings! Dust circulates and settles above head height – a problem that is particularly problematic in public spaces, businesses and other large scale buildings. These might include schools, shopping centres, theatres, gyms, arenas, museums, warehouses, airports etc etc.

Q: Where can dust settle?
A: Dust can settle literally everywhere including stuck to walls, ceilings, ducts, vents, pipework, on top of lights, cable trays, on top of machinery, windowsills etc. We are able to quickly remove this dust and prevent a range of health and safety issues.

Q: What kind of health and safety issues can be solved by removing this dust?
A: As well as improving the appearance of areas, removing this dust can prevent the risk of fire and reduce the risk of inflammation of respiratory conditions in people using the space.

Q: How do you remove the dust?
A: We use an internal version of our high level cleaning tools – SpaceVac – that is designed for internal cleaning rather than gutter cleaning. Here we use interlocking poles and tools to reach affected areas and remove the dust and waste material from the ground floor.

Q: Why clean from the ground floor?
A: Cleaning in this way enables us to work safer – as we do not need to access the area at height – as well as being able to clean much cleaner and more cost effectively due to not needing additional access equipment such as scaffolding or cherry pickers.

Q: How long does it take to clean high level areas?
A: The time – and thus cost – involved with removing high level dust is affected by a number of factors including the height of the facility, the floorspace of the facility and the environment we are cleaning within. For more information and to arrange a site survey / estimate – please contact us!

Q: What is soft washing, and how is it different from pressure washing?
A: Soft washing uses low-pressure water combined with specialized cleaning solutions to safely clean surfaces like roofs, siding, and delicate outdoor features. Unlike pressure washing, it’s gentler and better suited for surfaces that could be damaged by high pressure.

Q: What surfaces are best suited for soft washing?
A: Soft washing is ideal for more delicate surfaces, such as shingled roofs, vinyl siding, stucco, and painted wood. It’s also effective for removing organic growth like algae, mold, and mildew from these surfaces without causing damage.

Q: Is soft washing safe for all roofing materials?
A: Yes, soft washing is safe for most roofing materials, including asphalt shingles, tile, and slate. The low-pressure method ensures that the roof’s integrity is maintained while effectively removing dirt and organic growth.

Q: How long does the soft wash process take?
A: The length of the soft wash process depends on the size and condition of the area being cleaned. Typically, a soft wash takes between 2-4 hours for most residential properties. We’ll provide a more accurate time estimate during the consultation.

Q: Will soft washing harm my plants or landscaping?
A: No, soft washing is designed to be safe for plants and landscaping. We take extra precautions, such as pre-wetting and covering nearby plants, to ensure they are not affected by the cleaning solutions.

Q: How long do the effects of soft washing last?
A: The results of soft washing can last up to 1-3 years, depending on environmental factors and the surface being cleaned. Regular maintenance can extend the cleanliness of your property.

Q: Is soft washing effective at removing black streaks from roofs?
A: Yes, soft washing is particularly effective at removing black streaks, which are usually caused by algae growth on roofs. The cleaning solution used in soft washing kills the algae and lifts the stains without damaging the roofing material.

Q: Can soft washing remove mold and mildew?
A: Absolutely, soft washing is highly effective at removing mold, mildew, algae, and other organic growths. The cleaning solutions we use are specifically formulated to target these contaminants and prevent them from returning quickly.

Q: What is the drying time after a soft wash?
A: Drying time varies depending on the surface and weather conditions, but most areas should be dry within a few hours. Roofs may take longer due to their location and material.

Q: How often should I have my property soft washed?
A: It’s recommended to have your property soft washed every 1-3 years, depending on the buildup of dirt, algae, and other contaminants. Regular soft washing helps maintain your property’s appearance and prevent damage.

Q: Why is roof cleaning important?
A: Roof cleaning is essential for maintaining the longevity and appearance of your roof. Over time, algae, mold, and debris can accumulate, leading to discoloration and potential damage. Regular cleaning helps prevent these issues and extends the life of your roof.

Q: What methods do you use for roof cleaning?
A: We primarily use soft washing for roof cleaning, which involves low-pressure water and specialized cleaning solutions. This method effectively removes dirt, algae, and moss without damaging the roof’s surface or shingles.

Q: Is roof cleaning safe for all types of roofs?
A: Yes, our roof cleaning methods are safe for most types of roofing materials, including asphalt shingles, tile, slate, and metal roofs. We tailor our approach based on the specific material to ensure effective and safe cleaning.

Q: How often should I have my roof cleaned?
A: Roof cleaning is typically recommended every 1-3 years, depending on the climate, surrounding vegetation, and the amount of debris and algae buildup. Regular maintenance helps keep your roof in good condition.

Q: Will roof cleaning affect the lifespan of my roof?
A: Yes, regular roof cleaning can extend the lifespan of your roof by preventing the buildup of algae, moss, and debris, which can lead to deterioration and damage over time.

Q: Can roof cleaning remove black streaks and stains?
A: Yes, roof cleaning is highly effective at removing black streaks, which are often caused by algae growth. Our soft washing technique lifts these stains without damaging the roofing material.

Q: Is roof cleaning messy? Will it affect my property?
A: Roof cleaning can create some debris, but we take care to protect your property by covering landscaping and ensuring gutters and downspouts are clear. After the cleaning is completed, we thoroughly clean up the area around your home.

Q: What should I do to prepare for roof cleaning?
A: There’s little preparation needed on your part. We recommend ensuring that all windows and doors are closed and that any outdoor furniture or items near the house are moved or covered. We’ll take care of the rest.

Q: How long does the roof cleaning process take?
A: The time required for roof cleaning depends on the size of the roof and the extent of cleaning needed. Most residential roof cleaning jobs are completed in 2-4 hours. We’ll provide a more specific timeline during the consultation.

Q: Will roof cleaning prevent future algae and moss growth?
A: While roof cleaning removes existing algae and moss, it cannot completely prevent future growth. However, regular cleaning reduces the likelihood of buildup and helps maintain the roof’s appearance and integrity.